Services
Workplace Mediation
When you think mediation might help, or even if you’re not sure, give us a shout and we can talk through your options.
A trained mediator helps people in conflict to have a constructive conversation, rebuild communication, and reach their own agreement about how to move forward.
Mediation Is:
Voluntary – Nobody should feel pressured into taking part. If someone feels forced then it wont work.
Informal – It prevents long winded, stressful processes like grievances. No notes or records will be kept unless all parties agree.
Confidential – What goes in mediation stays in mediation. Conversations that happen stay between the parties involved and the mediator, the only exception is where there is a serious risk of harm or illegal activity.
Impartial – The mediator does not take sides, make decisions, or judge who is right or wrong. Their role is to support the conversation and help those involved find a workable outcome.
Once Referred:
– You will receive a client call to discuss the referral.
– Each party will also receive a call to provide information and answer any questions they may have.
– We will facilitate a full day of mediation (for two people – it may take longer for more).
– We produce mediation outcome agreements.
– You will then receive a follow-up call four-six weeks after the mediation.
If you’re not sure if mediation is appropriate, or one party is not in agreement, we can also facilitate conversations outside the mediation process.
Workplace Investigations
From fraud and health and safety breaches to delicate sexual harassment claims, complexity is never a barrier. Hartman HR and Mediation delivers independent, legally robust workplace investigations designed for the care sector.
Expert Investigations, No Matter the Complexity
Unbiased Perspective: As external investigators, we offer total objectivity—free from internal bias and historic company politics.
Structured & Focused: We establish a clear scope from day one to ensure a targeted, efficient investigation.
Fair & Empathetic: Our interview process is compassionate and evidence-driven, designed to gather the facts respectfully.
Compliance-First: We actively manage legal risks while aligning closely with Safeguarding and CQC regulations.
Defensible Outcomes: We provide a balanced, thorough report that gives you the confidence to make firm, defensible decisions.
Why Choose an External Investigator?
A primary benefit of partnering with an external specialist is absolute objectivity. Unburdened by internal history, organizational politics, or out-of-scope nuances, we approach every case with a fresh, unbiased perspective to uncover the facts clearly and efficiently.
Other Services we offer:
HR Health checks and audits
Getting everything right and staying on top of it all can be tricky, particularly with regular changes to employment law. We can support by gathering information and providing guidance on good practice, as well as RAG rating any risk identified. We offer clear and objective action plans to ensure that risk is managed effectively.
HR Information Systems
HR Information Systems keep all employee information and data in one place. They are easily managed and prevent human error that may occur when using spreadsheets etc. We can advise on the most appropriate system for your business needs and offer management of the system for you.
Recruitment
We can audit your current practice, support with job descriptions and adverts, advertising, Applicant Tracking System management, guidance on appropriate selection activities, issuing offers and contracts.
Temporary HR cover
Has your internal HR person gone on leave, or do you need extra resource for a few months, or a specific project? Drop us a call or email to discuss how we can fill in.
Hartman HR and Mediation. All rights reserved.
